Privacy Policy

Last updated: February 24, 2026

This Privacy Policy explains how Tierly ("we", "us", "our") collects, uses, and shares information when merchants use our Shopify app.

Information We Collect

• Store information from Shopify, such as store identifier and installed app details.
• App usage and configuration data required to provide discount features.
• Technical data such as logs and request metadata for reliability and security.

How We Use Information

• To provide, operate, and maintain app functionality.
• To troubleshoot, secure, and improve the app.
• To respond to support requests and merchant communications.

Data Sharing

We do not sell personal data. We may share data with service providers that help us host, monitor, and support the app, subject to confidentiality and security controls.

Data Retention

We retain data for as long as necessary to provide the app and comply with legal obligations. When the app is uninstalled, we process deletion requests according to Shopify webhook and compliance requirements.

Security

We apply reasonable technical and organizational measures to protect data. No method of transmission or storage is completely secure.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or limit processing of personal data. You may also submit requests through Shopify's compliance processes.

Contact

For privacy questions, hello@thesmarthut.com.